Cheapest Vape Supplies Return Policy
We provide a free $50.00 worth of insurance on each priority mail order. You have the option to purchase additional insurance to cover any amount exceeding $50.00. We are not responsible for any packages once the order is shipped and we receive tracking information. It is your responsibility to inspect all of your items upon receipt of the shipment. Any claims for DOA, missing parts or damage must be reported within 48 hours of receipt of goods according to the tracking info. There will be no exceptions to this policy, making statements like 'I just noticed it', or 'I just now opened the item' or 'I didn't notice it earlier' or 'I didn't know', or 'I was on vacation/out of town' will not change the enforcement of this policy. We do not guarantee compatibility between items. If you have any questions about compatibility please ask before placing your order. We will not accept returns due to incompatibility.
We ship all packages via USPS. It is our responsibility to package and ship all items that are purchased, however we do not have any control over the package once it has shipped. We are not responsible for any damaged, partially missing, lost, delayed or not delivered shipments. If any such issues arise you must contact and work with USPS directly to resolve the issue.
We will refund any defective merchandise within 30 days from the original purchase date. Buyer is responsible for return shipping. To qualify for a refund the product(s) must be in new, unused condition. We are unable to refund products (especially vape oil cartridges) that have been used, tampered with, or experimented on. All orders are subject to a 20% restocking fee.